The 21st century has brought with it an abundance of new roles in the software development industry, and the need for CRM developers has grown as businesses become increasingly reliant on digital tools to manage customer relationships. CRM, or customer relationship management, is the practice of managing customer interactions, data, and processes through technology. CRM developers are responsible for designing, developing, and maintaining CRM systems, and require a strong technical background in software development as well as database management and an understanding of customer relationship management principles. The Bureau of Labor Statistics has projected that the demand for software developers, including CRM developers, will grow by 22% from 2019 to 2029, and the median annual wage for software developers in 2019 was $107,510. Those with the right skills and qualifications can look forward to a promising career in CRM development.
Are CRM developers in demand?